Description

Performance Management

Our Performance Management training will enable your managers to improve the effectiveness of your business or organization by implementing the tools of improving performance. Listed below are the critical aspects of our training program to help you consider the benefits for your management team. Contact us to receive additional information including private case studies, white papers and more.

Course Outline Performance Management

Benefits of managing performance

• Laying Foundation

Goal Setting

• Define Priorities
• Define Performance Standards
• Provide Feedback
• Maintain Records
• Manage Poor performance

Understanding Poor performance

• Common reasons for Poor performance
• More discussion on Attitude Problems

Coaching Performance

• Characteristics of a successful Coach

Performance Improvement for Individuals

• The GROW model
• The OUTCOME model
• Personal Development Program
• Giving feedback

Performance Improvement for Teams

• Building High Performance Team
• Team Assessment
• Twelve Conditions for High-performing team
• Achieving a high-performing team