Management Skills

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Management Skills

Studying for a business and management skills courses allows you to develop a broad understanding of business organisations and provides you with subject-specific knowledge in areas such as markets, customers, finance, operations, communication, information technology and business policy and strategy.

Course Outline

Personal Skills

  • Developing Self-Awareness
  • Managing Personal Stress
  • Solving Problems Analytically and Creatively

Interpersonal Skills

  • Building Relationships by Communicating Supportively
  • Gaining Power and Influence
  • Motivating Others
  • Managing Conflict

Importance of Competent Managers

  • The Skills of Effective Managers
  • Essential Skills
  • What Are Skills?
  • Improving the Skills
  • An Approach to Skill Development

Leadership and Management

  • Contents of the Book
  • Organization of the Book
  • Practice and Application
  • Diversity and Individual Differences

Group Skills

  • Empowering and Delegating
  • Building Effective Teams and Teamwork
  • Leading Positive Change

Communication Skills

  • Making Oral and Written Presentations
  • Supplement B Conducting Interviews
  • Supplement C Conducting Meetings


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