CompTIA A+

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CompTIA A+

CompTIA A+ certification is an internationally recognized, vendor-neutral certification that many employers consider a prerequisite for entry-level IT employment.

CompTIA A+ certification enjoys wide recognition throughout the computer industry. To date, more than 800,000 technicians have become CompTIA A+ certified, making it the most popular of all IT certifications.

CompTIA A+ 220-901

1.0 Hardware

  • 1.1 Given a scenario, configure settings and use BIOS/UEFI tools on a PC.
  • 1.2 Explain the importance of motherboard components, their purpose and properties.
  • 1.3 Compare and contrast various RAM types and their features.
  • 1.4 Install and configure PC expansion cards.
  • 1.5 Install and configure storage devices and use appropriate media.
  • 1.6 Install various types of CPUs and apply the appropriate cooling methods.
  • 1.7 Compare and contrast various PC connection interfaces, their characteristics and purpose.
  • 1.8 Install a Power Supply Based on Given Specifications
  • 1.9 Select the Appropriate Components for a Custom PC Configuration to Meet Customer Specifications or Needs
  • 1.10 Compare and Contrast Types of Display Devices and Their Features
  • 1.11 Identify Common PC Connector Types and Associated Cables
  • 1.12 Install and Configure Common Peripheral Devices
  • 1.13 Install SOHO Multifunction Devices/Printers and Configure Appropriate Settings
  • 1.14 Compare and Contrast Differences Between the Various Print Technologies and the Associated Imaging Process
  • 1.15 Given a Scenario, Perform Appropriate Printer Maintenance

2.0 Networking

  • 2.1 Various Types of Network Cables and Connectors
  • 2.2 Compare & Contrast the Characteristics of Connectors and Cabling
  • 2.3 Explain the Properties and Characteristics of TCP/IP
  • 2.4 Explain Common TCP & UDP Ports, Protocols, & Their Purpose
  • 2.5 Compare & Contrast Various Wi-Fi Networking Standards and Encryption Types
  • 2.6 Install and Configure a SOHO Wireless/Wired Router & Apply Appropriate Settings
  • 2.7 Compare & Contrast Internet Connection Types, Network Types, and Their Features
  • 2.8 Compare & Contrast Network Architecture Devices, Their Functions, & Features
  • 2.9 Given a Scenario, Use Appropriate Networking Tools

Mobile Devices

  • 3.1 Install & Configure Laptop Hardware & Components
  • 3.2 Explain the Function of Components Within the Display of a Laptop
  • 3.3 Given a Scenario, Use Appropriate Laptop Features
  • 3.4 Characteristics of Various Types of Other Mobile Devices
  • 3.5 Compare and Contrast Accessories and Ports of Other Mobile Devices

Hardware and Network Troubleshooting

  • 4.1 Given a Scenario, Troubleshoot Common Problems Related to Motherboards, RAM, CPU, and Power with Appropriate Tools
  • 4.2 Given a Scenario, Troubleshoot Hard Drives and RAID Arrays with Appropriate Tools
  • 4.3 Given a Scenario, Troubleshoot Common Video, Projector, and Display Issues
  • 4.4 Given a Scenario, Troubleshoot Wired and Wireless Networks with Appropriate Tools
  • 4.5 Given a Scenario, Troubleshoot and Repair Common Mobile Device Issues While Adhering to the Appropriate Procedures
  • 4.6 Given a Scenario, Troubleshoot Printers with Appropriate Tools

CompTIA A+ 220-902

Windows Operating Systems

  • 1.1 Various Features and Requirements of Microsoft Operating Systems (Windows Vista, Windows 7, Windows 8, and Windows 8.1)
  • 1.2 Install Windows PC Operating Systems Using Appropriate Methods
  • 1.3 Apply Appropriate Microsoft Command-Line Tools
  • 1.4 Given a Scenario, Use Appropriate Microsoft Operating System Features and Tools
  • 1.5 Given a Scenario, Use Windows Control Panel Utilities
  • 1.6 Given a Scenario, Install and Configure Windows Networking on a Client/Desktop
  • 1.7 Perform Common Preventive Maintenance Procedures Using the Appropriate Windows OS Tools

Other Operating Systems and Technologies

  • 2.1 Identify Common Features and Functionality of the Mac OS and Linux Operating Systems
  • 2.2 Given a Scenario, Set Up and Use Client-Side Virtualization
  • 2.3 Identify Basic Cloud Concepts
  • 2.4 Summarize the Properties and Purpose of Services Provided by Networked Hosts
  • 2.5 Identify Basic Features of Mobile Operating Systems
  • 2.6 Install and Configure Basic Mobile Device Network Connectivity and E-mail
  • 2.7 Methods and Data Related to Mobile Device Synchronization


  • 3.1 Identify Common Security Threats and Vulnerabilities
  • 3.2 Compare and Contrast Common Prevention Methods
  • 3.3 Differences of Basic Windows OS Security Settings
  • 3.4 Given a Scenario, Deploy and Enforce Security Best Practices to Secure a Workstation
  • 3.5 Compare and Contrast Various Methods for Securing Mobile Devices
  • 3.6 Given a Scenario, Use Appropriate Data Destruction and Disposal Methods
  • 3.7 Given a Scenario, Secure SOHO Wireless and Wired Networks

Software Troubleshooting

  • 4.1 Given a Scenario, Troubleshoot PC Operating System Problems with Appropriate Tools
  • 4.2 Given a Scenario, Troubleshoot Common PC Security Issues with Appropriate Tools and Best Practices
  • 4.3 Given a Scenario, Troubleshoot Common Mobile OS and Application Issues with Appropriate Tools
  • 4.4 Given a Scenario, Troubleshoot Common Mobile OS and Application Security Issues with Appropriate Tools

Operational Procedures

  • 5.1 Given a Scenario, Use Appropriate Safety Procedures
  • 5.2 Given a Scenario with Potential Environmental Impacts, Apply the Appropriate Controls
  • 5.3 Summarize the Process of Addressing Prohibited Content/Activity and Explain Privacy, Licensing, and
  • Policy Concepts
  • 5.4 Demonstrate Proper Communication Techniques and Professionalism
  • 5.5 Given a Scenario, Explain the Troubleshooting Theory

Passing Score

  • 220-901: 675 (on a scale of 900)
  • 220-902: 700 (on a scale of 900)


Additional information


Hardware, Software


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